Delete your account and data

1. Delete it inside the game (fastest)

1. Open the game on your phone.
2. Go to Settings, then Account (in some games it's under Privacy or Account & cloud save).
3. Tap Delete account and confirm.

Your account is deleted from our servers straight away. Uninstalling the game removes what's stored on your phone.

2. Or ask us by email

If you can't open the game any more, email support@gamebitshq.com from any address with:

• the game's name;
• your player name, and your player ID if you can find it (Settings → Account);
• the email you signed in with, if you added one.

We may ask a question to check the account is yours, then delete it within 30 days and confirm by email.

3. What gets deleted

• Your profile: player name, avatar, age group and email (if added).
• Progress, cloud saves, coins, gems and other in-game items.
• Friends, blocks, chat messages, reports you made and support tickets.
• Scores and rankings, gameplay and analytics events, and notification tokens.

4. What we keep, and for how long

• Purchase records (product, price, date and store receipt ID) are kept without your name or account for up to 6 years, because tax and accounting law requires it.
• Anything we must keep to deal with a legal claim, fraud or a safety report, only for as long as that takes.

Deleting your account doesn't cancel a subscription. Cancel it in Google Play (Profile → Payments & subscriptions) or on iPhone in Settings → your name → Subscriptions. Deleted progress and purchased items can't be restored.

5. Questions

Email support@gamebitshq.com. More detail is in our Privacy Policy.